Bill & Reg is committed to protecting your privacy and safeguarding your personal information.
This Privacy Policy describes how we collect, use, disclose, and protect personal information when you visit or make a purchase from billandreg.ca.
We comply with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
By using billandreg.ca, you agree to the terms of this Privacy Policy.
PLACING AN ORDER
When you place an order on billandreg.ca, we may collect the following types of information:
- Full name
- Billing address
- Shipping address
- Email address
- Phone number
- Payment information (processed securely through our payment provider)
- Order details
This information is required to process and fulfill your purchase.
ACCOUNT INFORMATION
If you create an account, we may collect:
- Username and password
- Order history
- Contact details
This information is used for billandreg.ca functionality, security, and fraud prevention. We do not use third-party analytics or advertising tracking tools.
USAGE OF PERSONAL INFORMATION
We use personal information to:
- Process and fulfill orders
- Process payments-but do not store this data
- Arrange shipping and delivery
- Communicate with you about your order
- Provide customer support
- Prevent fraud and enhance security
- Comply with legal and tax obligations
We do not sell or rent your personal information to third parties.
PROCESSING OF PAYMENT
Payments are processed through a secure third-party payment provider.
We do not store full credit card numbers on our servers. Payment information is handled in accordance with the payment processor’s privacy and security policies.
SHARING OF INFORMATION
We may share your information only as necessary to operate our business, including:
- Payment processors
- Shipping and delivery providers (e.g., Canada Post, courier services)
- Website hosting providers
- Professional advisors (legal or accounting)
- Government authorities if required by law
All service providers are required to safeguard your information and use it only for authorized purposes. We do not sell information to third parties.
COOKIES
To improve the performance of our website, visitors device data maybe collected. Billandreg.ca may use essential cookies required for:
- Shopping cart functionality
- Secure checkout
- Remembering session information
We do not use cookies for advertising or third-party analytics tracking.
You may adjust your browser settings to refuse cookies; however, some parts of the Website (such as checkout) may not function properly without them.
DATA RETENTION
We retain personal information only as long as necessary to:
- Complete transactions
- Provide customer service
- Maintain business and tax records
- Comply with legal requirements
When information is no longer required, it is securely deleted or anonymized.
SECURITY
We implement strict administrative, technical, and physical safeguards to protect your personal information, including:
- Secure Socket Layer (SSL)
encryption - Restricted access to personal information
- Secure payment processing
While we take appropriate measures to protect your data, no system can be guaranteed completely secure.
CANADIAN LEGISLATION
Under PIPEDA, you have the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Withdraw consent where applicable (subject to legal or contractual restrictions)
To exercise these rights, please contact us using the information below.
THIRD-PARTY LINKS
Billandreg.ca may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
CHANGES TO PRIVACY POLICY
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
CONTACT US
If you have questions about this Privacy Policy or your personal information, please contact:
PINNACLE LAWN SOLUTIONS
Box 99 St Norbert Postal Station
Manitoba, Canada R3V 1L5
Email: customerservice@billandreg.com
Phone: 1-800-665-5015